Privacy policy

Last update: November 2019

1. General information

This documents aims to inform you about the way in which SimpleTrend SRL, as administrator of the website www.timeback.io colects, uses, shares and stores personal data that you supply during and after any commitment or relationship with us in the context of using the web site timeback.io as well as any of its sub-domains further refered to as „timeback.io”.

The confidentiality of your personal data represents one of the main concerns of SimpleTrend SRL. As personal data operator according to UE Regulation 2016/679 (GDPR), SimpleTrend SRL located in Sibiu, 166 Ștefan cel Mare Street, trade register number J32/1286/2016, legal entity identifier RO36613677, further named in this document SimpleTrend SRL, commits to ensure that any personal data we receive are protected and processed according to the personal data protection regulations.

2. Types of personal data we process

2.1.If you are a client of timeback.io, SimpleTrend SRL will process your personal data, like first name, last name, phone number, e-mail address, billing address, delivery address, data about the way you use timeback.io, i.e. your behaviour/preferences/habits in using SimpleTrend SRL products and services, as well as any other types of data you directly provide when creating a user account, in order to use any of our products and or services or in any other way which results from using timeback.io.

In case you decide to create a user account before finalizing the order for a product or service available on timeback.io, you will be requested to provide an e-mail address which will be used to automatically create an account for you. In case you do not finalize your order, your e-mail address and any of the other information provided will not be stored by SimpleTrend SRL, and your user account will be automatically deleted.

2.2.If you are a visitor of timeback.io, SimpleTrend SRL will process the personal data you directly provide in the context of using timeback.io, such as the data you provide in our contact / questions / feedback sections, should you choose to contact us in any of the before mentioned ways.

3. Purposes and legal grounds for data processing

3.1.If you are a client of timeback.io, SimpleTrend SRL processes your personal data as follows:

  • for conducting the contractual relationship between you and SimpleTrend SRL, for acceptance, validation, shipping and invoicing of the orders place on timeback.io, informing you about the order status, ensuring returns for the ordered products etc.

Legal ground: Processing your personal data for these purposes is based on the legal contract concluded between you and SimpleTrend SRL, defind under Terms and Condtions. Providing us with your personal data is required for conducting this contract. Refusal to provide data may result in the impossibility of carrying out contractual relationships between you and SimpleTrend SRL.

  • for marketing activites, such as sending, by means of remote communication (e-mail, sms) commercial communications regarding the products and services offered by SimpleTrend SRL, through timeback.io.

Legal ground: Processing your personal data for this purpose is based on your consent, should you choose to provide it.

You can express your consent to process personal data for this purpose by choosing the corresponding checkbox when creating your account, or afterwards under the Settings section. For unsubcribing from such commercial communications you can use the opt out link available at the end of each e-mail/sms representing a commercial communication.

Suppling your data for this purpose is voluntary. Your refuse to provide us with the consent for processing your personal data for this purpose will not have any negative consequences for you.

  • for conducting various analyses, reports about how timeback.io works, profiling consumer preferences, with the main purpose of improving your experience on the web site.

Legal ground: The processing of your data for this purpose is based on legitimate interest of SimpleTrend SRL to permanently improve our clients' experience on the web site. Providing your data for this purpose is voluntary. Your refuse to provide us with the consent for processing your personal data for this purpose will not have any negative consequences for you.

3.2.If you are a visitor of timeback.io, SimpleTrend SRL processes your personal data as follows:

  • for marketing activites, such as sending, by means of remote communication (e-mail, sms) commercial communications regarding the products and services offered by SimpleTrend SRL, through timeback.io.

Legal ground: Processing your personal data for this purpose is based on your consent, should you choose to provide it.

You can express your consent to process personal data for this purpose by choosing the corresponding checkbox on our form for subscribing to our newsletter available on our web site. For unsubcribing from such commercial communications you can use the opt out link available at the end of each e-mail/sms representing a commercial communication.

Suppling your data for this purpose is voluntary. Your refuse to provide us with the consent for processing your personal data for this purpose will not have any negative consequences for you.

  • to solve claims, complaints and monitor traffic and improve your experience on our web site.

Legal ground: The processing of your data for this purpose is based on legitimate interest of SimpleTrend SRL to ensure the proper use of timeback.io, to permanently improve our visitors' experience on timeback.io, including the answering and resolution of comments, questions or complaints.

Providing your data for this purpose is voluntary. Your refuse to provide us with the consent for processing your personal data for this purpose will not have any negative consequences for you.

4. Personal data storage time

As a matter of principle, SimpleTrend SRL will only process your personal data for as long as necessary to achieve the purposes mentioned above.

If you are a client, we will process your data for the entire duration of the contractual relations and thereafter according to the legal obligations arising from these contractual relations (i.e. in the case of financial-accounting supporting documents for which the retention term provided by law is 10 years from the end of the financial year in which they were drawn up).

If you are a customer and you express the option to delete the user account, by pressing the Delete button from the Settings section of your account, SimpleTrend SRL will consider this action as your option to unsubscribe from receiving commercial communications through which we keep you informed about the products and services offered through timeback.io. In this regard, if you choose to delete your user account, we will no longer send you e-mails and / or sms containing commercial communications. However, we would like to inform you that deleting your account will not automatically result in the deletion of your personal data. If you would like us to stop processing your personal data or you want us to delete your data, you can exercise your rights detailed at point 7 below. If you request the deletion of your user account, but there is at least one active order on that account, the request for the account deletion can be registered only after the delivery of the products or services and the completion of the last active order.

If you withdraw your consent for data processing for marketing purposes, SimpleTrend SRL will cease the processing of your personal data for this purpose, without affecting the processing carried out by SimpleTrend SRL on the basis of your consent before withdrawing it.

5. Disclosure of personal data

For the fulfillment of the above mentioned data processing purposes, SimpleTrend SRL may disclose your data to partners, to third parties or entities supporting SimpleTrend SRL in carrying on the activity through timeback.io (i.e. courier companies, IT service providers), or to the central / local public authorities, in the following cases listed as examples:

  • for managing timeback.io;
  • in cases where this communication would be necessary for the award of prizes or other facilities to the targeted persons, obtained as a result of their participation in various promotional campaigns organized by SimpleTrend SRL through timeback.io;
  • for maintaining, personalizing and improving timeback.io and the services performed through it;
  • for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
  • for the transmission of commercial marketing communications, under the conditions and limits provided by law;
  • when disclosure of personal data is required by law etc.

6. Transfer of personal data

The personal data provided to SimpleTrend SRL can be transferred outside of the borders of Romania, but only to states from the European Union.

7. Your rights

Under the conditions provided by the legislation regarding the processing of personal data, as data subjects, you benefit from the following rights:

  • the right to information, respectively the right to receive details regarding the processing activities performed by SimpleTrend SRL, as described in this document;
  • the right of access to data, respectively the right to obtain confirmation from SimpleTrend SRL regarding the processing of personal data, as well as details regarding the processing activities such as the way in which the data are processed, the purpose for which the processing is performed, the recipients or the types of data recipients etc;
  • the right to amend, respectively the right to obtain the correction, without justified delay, by SimpleTrend SRL of the inaccurate personal data, as well as the completion of incomplete data; The amendment / completion will be communicated to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate efforts.
  • the right to delete the data, without undue delay, ("the right to be forgotten"), if one of the following reasons applies:
    • they are no longer necessary for the purposes for which they were collected or processed;
    • if the consent is withdrawn and there is no other legal basis for processing;
    • if the data subject opposes the processing and there are no legitimate reasons to prevail;
    • if personal data have been processed illegally;
    • if personal data must be deleted in order to comply with a legal obligation;
    • if personal data have been collected in connection with the provision of information technology services in accordance with European Union law or national law under which the operator is located.

It is possible that, following the request for deletion of data, SimpleTrend SRL will anonymise this data (removing their personal character) and to continue in these conditions the processing for statistical purposes.

  • the right to restrict processing to the extent that:
    • the person disputes the accuracy of the data, during a period that allows us to verify the correctness of the data;
    • the processing is illegal, and the data subject opposes the deletion of personal data, requesting instead the restriction of their use;
    • the data operator no longer needs the personal data for the purpose of processing, but the data subject requests them for finding, exercising or defending a right in court;
    • the data subject opposed the processing (other than the direct marketing ones), for the period of time in which it is verified that the legitimate rights of the operator prevail over those of the data subject.
  • the right to data portability, respectively (i) the right to receive personal data in a structured way, commonly used and in an easy-to-read format, and (ii) the right to have this data transmitted by SimpleTrend SRL to another data operator, as long as the conditions provided by law are fulfilled;
  • the right to object - regarding the processing activities can be exercised by sending a request as indicated below;
    • at any time, for reasons related to the particular situation in which the data subject is found, that the data about the subject will be processed based on the legitimate interest of SimpleTrend SRL or on the basis of the public interest, except in cases where SimpleTrend SRL can prove that it has legitimate and imperative reasons justifying the processing and prevailing over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;
    • at any time, free of charge and without justification, if the data about the subject are processed for direct marketing purposes.
  • the right not to be subjected to an automatic individual decision, respectively the right not to be the subject of a decision made solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects that concern the data subject or affect it in a similar way in a significant measure;
  • the right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts, should you consider necessary.

For any additional questions about how your personal data is processed and to exercise your rights mentioned above, please email: info@simpletrend.eu.

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